Privacy Policy

Airifier (operated by BirdMatrix LLP)

Last Updated: February 6, 2026

At Airifier, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website airifier.com (“Site”) or purchase our products (“Marketplace Offerings”).

By using the Site or Marketplace Offerings, you agree to be bound by this Privacy Policy, which is incorporated into our Terms of Use.

1. INFORMATION WE COLLECT

We collect the following types of information:

Personal Information:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment gateway)
  • Order history and purchase details

Automatically Collected Information:

  • IP address, browser type, and device information
  • Cookies and usage data
  • Pages visited and time spent on our Site

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfil your orders
  • Communicate about your orders, shipping, and delivery
  • Provide customer support and respond to inquiries
  • Send promotional emails and offers (with your consent)
  • Improve our Site and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. DATA STORAGE AND SECURITY

  • Our Site and Marketplace Offerings are hosted in India
  • We implement industry-standard security measures to protect your data
  • Payment information is encrypted and processed through secure payment gateways (PhonePe and other authorised providers)
  • We do not store complete credit/debit card details on our servers
  • Access to personal information is restricted to authorised personnel only

4. INTERNATIONAL DATA TRANSFERS

If you access the Site from the United States, the European Union, Asia, or any other region with different data protection laws than India, please note:

  • Your data will be transferred to and processed in India
  • By using our Site, you expressly consent to this data transfer
  • Indian data protection laws may differ from those in your jurisdiction
  • We take reasonable steps to ensure your data is treated securely

5. SHARING YOUR INFORMATION

We may share your information with:

  • Payment processors (PhonePe and other authorised gateways) to process transactions
  • Shipping and logistics partners to deliver your orders
  • Service providers who assist with our business operations
  • Law enforcement or regulatory authorities, when required by law
  • Third parties with your explicit consent

We do NOT sell your personal information to third parties for marketing purposes.

6. COOKIES AND TRACKING

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyse Site traffic and user behaviour
  • Provide personalised content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

7. YOUR RIGHTS

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at hello@airifier.com

8. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

9. CHILDREN’S PRIVACY

We do not knowingly collect information from children under 13 years of age. In accordance with the Information Technology Act and applicable laws:

  • We do not knowingly accept, request, or solicit information from children.
  • We do not knowingly market to children.
  • If we receive actual knowledge that a child under 13 has provided personal information without verifiable parental consent, we will delete that information as quickly as reasonably practical.
  • Parents/guardians who believe their child has provided information may contact us at hello@airifier.com

10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. PAYMENT GATEWAY PRIVACY

When you make a payment through PhonePe or other payment gateways:

  • Your payment information is transmitted directly to the payment processor
  • We do not store your complete card details
  • Payment processors have their own privacy policies governing transaction data
  • We receive only transaction confirmation and the necessary order details

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.

13. CONTACT US

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

BirdMatrix LLP

Email: hello@airifier.com

Address: First Floor, Plus Offices, Landmark Cyber Park, Sector 67, Gurugram – 122001, Haryana, India

Phone: +91-9711510819

Website: airifier.com

14. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Hemant Sharma

Designation: Grievance Officer

Company: BirdMatrix LLP

Email: hemantsharma@birdmatrix.com

Phone: +91-9711510819

Address: First Floor, Plus Offices, Landmark Cyber Park, Sector 67, Gurugram – 122001, Haryana, India

The Grievance Officer will acknowledge complaints within 24 hours and resolve them within 15 days.

15. GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.